Communication with me
I do not charge overheads (such as costs associated with having a receptionist) which keep fees lower and I only charge for my consultation time. This means that you always speak directly to myself regarding all your appointment related matters. Therefore it is expected that any queries regarding your treatment, appointment, or administrative matters are brought with you to your session.
Fees are payable at the time of consultation in cash or by card (a processing surcharge applies), or you can pay by bank transfer prior to your appointment. You do not need a GP referral to see me. You do not need to be diagnosed to access psychological support. Please note that without a valid referral from a GP, Medicare does not give a rebate. However, most private health funds do give rebates. Patients claim rebates directly with Medicare or their health fund using the receipts that I issue weekly.
In order to be eligible for Medicare rebates you must obtain a valid referral letter as well as a mental health care plan from your GP. Please do not email referrals, and bring hard copies with you to your appointment.
1. Obtain a Mental Health Care Plan (MHCP)
I am a Medicare provider for psychology. If you want to use Medicare rebates then you can ask your GP to create a Mental Health Care Plan (MHCP) for you. This plan gives you up to 10 rebated therapy sessions (the first referral in a calendar year is for 6 rebates).
2. Obtain a valid referral letter
If you want to use Medicare, then other than a mental health care plan, you also need to request a valid referral letter (example) from your GP. This referral letter needs to specify your diagnosis and the number of approved psychology sessions (a maximum of 6, then 4).
According to the Department of Health website, referrals should include the following information:
- Patient’s name
- Patient’s date of birth
- Patient’s address
- List of any current medications
- Number of sessions the patient has been referred for (max 6 per referral)
Private Health Rebates
If your private medical health fund covers psychology, then you are eligible for private health rebates with me. Let me know and I will provide the right receipts to you.
Cancellation Fee Policy
All psychologists in private practice set their own fees and have a cancellation policy to facilitate the operation of their clinical services and are in accordance with the APS recommendations. It is expected that all patients accept a responsibility to attend sessions on time, reschedule or cancel within the cancellation timeframes (24 hrs Mon-Thurs 4:59 pm; changes to a Monday appointment must occur before Thursday 4:59 pm) /or pay the cancellation fee, which are discussed in the first session. Appointments are in high demand so this policy is to ensure that appointments are available for individuals who urgently need to see a psychologist. Moreover, a late cancellation means that the time cannot be given to someone else. The policy applies for any type of cancellation (e.g., not presenting, forgetting, being sick, clashing with some other appointment). The late cancellation fee is the full fee of the session. If you are sick, phone consultation may be offered at the standard consultation fees. You must request this in advance of your appointment time, which is at the discretion of the psychologist and offered if deemed safe and clinically appropriate. Otherwise the cancellation fee policy applies.